Get Started: Ploom product help

Learn everything you need to know about using your Ploom X Advanced device, right here.

How to Videos

  • How to use
    How to use your Ploom X Advanced
  • How to clean
    How to clean your device
  • How to charge
    How to charge your Ploom X Advanced device
  • How to lock
    How to lock your Ploom X Advanced
  • How to change
    How to change your Front Panel

Ploom device FAQs

Our sticks, intended for use in combination with Ploom devices, contain tobacco and nicotine. These products are not risk-free and are addictive. They are intended for existing adult smokers or vapers only. To enter this website, please confirm you are a smoker or vaper aged 18 or over, living in Switzerland. Please note, we will need to confirm your age during the checkout process.

Age Verification

Are you 18 or over and a smoker or vaper living in Switzerland?