1.2 This Website is only intended for smokers, vapers and nicotine users who are at least 18 years old and live in Switzerland.
1.4 JTI expressly reserves the right to change or delete the content of ploom.ch or to add new content at any time and without prior notice.
2.1 To register for the Website and create a user account, users must prove their identity, age and place of residence.
2.2 The email address provided by users when registering must be unique and may only be used by one user. The same applies to the mobile phone number. If users try to register on the Website multiple times using the same mobile phone number, a block on registrations will be placed on the number in question.
2.3 Providing incorrect personal data when registering or attempting to create multiple user accounts may result in the immediate deletion of the user account and exclusion from using the Website. Users participating in promotions on the Website at the time will be excluded from them immediately.
2.4 Users undertake to keep their user name and personal password secret in order to prevent them from being used by unauthorised third parties.
3.1 By using this Website users can benefit from the Ploom Club reward programme. Users have different ways to purchase credits on ploom.ch, for instance entering pack codes or performing various activities such as registering their device, shopping online or recommending our products to adult smokers/vapers (Ploom Club credits are only awarded for referrals if the referral person formalises the purchase on ploom.ch). Users are informed on the Website about the possibility of acquiring credits in individual cases.
3.2 Credits purchased on the Website expire 24 months after purchase. When used on the Website, credits are applied by age of acquisition. No claims may be made for expired credits.
3.3 Credits are non-transferable and cannot be redeemed in cash. If you de-register or cancel your customer account on Ploom.ch, all rights to accumulated credits will expire.
3.4 Users can use their Ploom Club credits to get discounts on products in their cart when ordering from ploom.ch. JTI reserves the right to change the rules and functionality of the Ploom Club reward programme at any time.
4.2 Users undertake not to forward any correspondence (in printed or electronic form) that they have received from ploom.ch to third parties.
4.3 Users may create a link to this Website, provided that this is done fairly and lawfully and does not damage JTI’s reputation or is used to their own advantage. In particular, users may not link to this Website on websites known to be used by persons under the age of 18. Users may not create links in any way that indicate JTI in any form approves of, is associated with, or endorses, these links if this is not the case. Users may only create a link from another website to this Website if they are the owner of the website in question.
4.4 This site may not be included as a frame on other sites, but only as a link to this site. JTI reserves the right to revoke permission to link without prior notice.
6.2 Before their personal data is processed, unregistered users are explicitly informed of the processing in specific Privacy Notices.
7.2 JTI tries to ensure high availability of the Website. However, JTI neither guarantees nor warrants that the Website will be available, accessible and retrievable at all times without interruptions or outages.
Dagmersellen, September 2023
Are you 18 or over and a smoker or vaper living in Switzerland?