Ploom AURA Upgrade Offer

Enhance your heated tobacco pleasure

Upgrade your current Ploom X Advanced device for the slimmer, smoother, sensational new Ploom AURA. Enjoy our latest innovation with an exclusive, members-only offer!

How Does It Work?

Choose Your Device

Choose Your Device

Select your new Ploom AURA device and unlock exclusive benefits. Follow the link below and choose your Ploom AURA in one of four beautiful colors at a special members-only price.*

Receive Your Order

Receive Your Order

Unbox your AURA and enjoy a sensational heated tobacco experience. Once your device arrives, be sure to register it to your Ploom account to receive 200 Ploom Club points. Then, get to know your new AURA device, explore the Ploom app, and enjoy ultimate heated tobacco pleasure.

Return Your Ploom X Advanced

Return Your Ploom X Advanced

A special bag will be included with your new Ploom AURA to send back your Ploom X Advanced for responsible disposal. Package up your old Ploom X Advanced device and follow the intructions in the bag. Then simply pop it in the post your mailbox to return it to us for disposal.

*Upgrade limited to one device. Offer available only to registered Ploom Club Members. For more information, read the Upgrade Terms & Conditions.

Upgrade to the new Ploom AURA

Enjoy true tobacco taste in one simple, intuitive, and convenient device that you can customize to suit your taste and style. Ploom AURA starts heating immediately when you insert an EVO stick and gives you unlimited puffs for five pleasure-filled minutes. Or, you can tailor your session length and intensity for a more personalized experience with our simple Ploom app.
Ploom aura multiple colors devices

Exclusive Benefits for Ploom Club Members

Ploom Club members receive special tier-level discounts on the new Ploom AURA and earn 200 points when they upgrade a Ploom X Advanced device.*
Visit our Ploom Club

Do you need support?

Speak to the Ploom Care Team

Call our Ploom Care Team on 0800 756 669 and tell them you want to upgrade your current device for the new Ploom AURA.
Call us

Upgrade FAQs

Explore our FAQs

The discount will automatically be applied at checkout when you select your device through the Upgrade process
No, this is a special offer for members with an existing Ploom X Advanced device only. 
When you receive your new Ploom AURA device, a special recycling bag with instructions will be included. Simply use the bag to send back your old device, and we’ll ensure it is disposed of responsibly and in the most sustainable way.
Returning your old device ensures it is disposed of responsibly, in line with sustainability efforts.
No, a prepaid return bag will be included with your Ploom AURA device for mailing back your old device.
Use the special bag provided with your Ploom AURA delivery. Follow the instructions included in the bag to package your old device securely.
Simply place the return bag in the post box as indicated in the instructions included. No additional steps are needed.

*Upgrade limited to one device. Offer available only to Ploom Club Members. For more information, read the Device Upgrade Terms & Conditions.

These products are not risk-free and are addictive. For adult use only.