How long is my warranty?

Your Ploom X Advanced warranty is valid for 24 months, starting from when you receive it.

If you have any issues with your Ploom X Advanced, get in touch and our Ploom Care Team will be able to help.

Our sticks, intended for use in combination with Ploom devices, contain tobacco and nicotine. These products are not risk-free and are addictive. They are intended for existing adult smokers or vapers only. To enter this website, please confirm you are a smoker or vaper aged 18 or over, living in Switzerland. Please note, we will need to confirm your age during the checkout process.

Age Verification

Are you 18 or over and a smoker or vaper living in Switzerland?