If you're having problems with your Ploom products or Camel tobacco sticks, our Ploom Care team is here to help. Get in touch and we'll do our best to get the problem sorted out as quickly as possible.
You can reach our Ploom Care Team using the details below:
Phone: 0800 756 669
Email: [email protected]
LiveChat: Click on the LiveChat icon in the bottom right corner of the screen
Monday to Friday, 8am to 8pm
Saturday, 8am to 6pm
Do not hesitate to contact us.
We would love to have your opinion, as we always try to improve the content you get from Ploom.Contact us
Are you 18 or over and a smoker or vaper living in Switzerland?