How do I clean my Ploom AURA?

Your Ploom AURA includes innovative CleanSeal technology, a sophisticated barrier that delivers an even cleaner Ploom experience by preventing loose tobacco from falling into your device.

 However, your device will still gather some dust and dirt, so we recommend cleaning it once a month, or when you feel the oven is too tight to correctly insert a heated tobacco stick. The Ploom cleaning sticks are a handy accessory to help you do this. Here's how it's done:

 1. Remove the front panel.

 2. Slightly moisten a cleaning stick with water.

 3. With the slider open, insert the stick into the oven and gently scrub the inner surface. Pay particular attention to the areas around the slider and the two protruding parts just down from the top edge of the oven.

 4. Remove the remaining moisture from the oven and re-attach the front panel.

 5. Start a session without inserting a tobacco stick.