Once your order is placed, Swiss Post will start preparing your order. It'll usually be with you within 2 working days.
To see your order status, log in to your account and go to Account Dashboard/My orders.
If you have any questions or issues, get in touch and our Ploom care team will be happy to help.
If you need more help, you can also have a look at our Terms & Conditions of Sale.
We would love to have your opinion, as we always try to improve the content you get from Ploom.Contact us
Are you 18 or over and a smoker or vaper living in Switzerland?