What can the Ploom care team help with?

Our Ploom Care team is here to help with anything and everything, from questions about Ploom X Advanced to any problems you might be having. 

Give us a call on 0800 756 669 or contact us and we'll do our best to help as quickly as possible. 

Our sticks, intended for use in combination with Ploom devices, contain tobacco and nicotine. These products are not risk-free and are addictive. They are intended for existing adult smokers or vapers only. To enter this website, please confirm you are a smoker or vaper aged 18 or over, living in Switzerland. Please note, we will need to confirm your age during the checkout process.

Age Verification

Are you 18 or over and a smoker or vaper living in Switzerland?